Shipping policy

Shipping Policy

Thank you for visiting and shopping at Maiagems. Following are the terms and conditions that constitute our Shipping Policy. 

Domestic Shipping Policy 

All orders are processed within 2–3 business days. As each piece is handcrafted to order, please allow approximately 3–6 weeks from setting to finishing. For items requiring a gemstone certificate, production may extend up to 8 weeks. Orders are not dispatched on weekends or public holidays.

Should there be any unexpected delay, we will notify you promptly by email or telephone.

Shipping rates & delivery estimates 

Shipping charges are calculated and displayed at checkout. Please note that duties and taxes applicable to your region are the responsibility of the customer and are not covered by Maia Gems.